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  • 请问一个好物业有什么标准?好的物业服务标准

    主页 > 和记问答 > 2023-12-22 15:47

      请问一个好物业有什么标准?好的物业服务标准「干货」

      据和记百科网站「过错还是错过」消息,近日,请问一个好物业有什么标准?好的物业服务标准「干货」引发热议,好的物业服务标准同样引起许多争议,对此众网友各抒己见。但到底是怎么回事呢?和记百科为您解答。

      

    一个好物业有什么标准

     

      1、收费:合同外服务公示服务项目与收费项目,按合同约定公布物业服务费用收支情况,按合同和法规规范使用住房专项维修基金。根据相关法规,物业费用涨价前提是占建筑物总面积二分之一以上的业主,且占总人数二分之一以上的业主表决通过。

      2、服务:物业区域实施封闭式管理,设有客服服务中心、24小时服务电话,急修15分钟内、一般维修一日内完成,每年至少一次征询业主意见,满意率达到90%以上。

      3、资质:物业公司签订《物业服务合同》,社区设施查验,验收手续齐全,管理、操作人员具备相应岗位和专业证书,质量、财务、档案管理等制度健全。

      4、安保:在购房前,尽可能多了解小区出入口位置及数量,非小区居民和车辆进出是否登记,安保人员是否会定时巡查,毕竟小区安全是确保安心生活的基础。安保严格的小区,遭受盗窃的风险会大大下降。

      

    好的物业服务标准

     

      1、资质:物业公司签订物业服务合同,社区设施检查,验收程序齐全,管理人员和操作人员具有相应的岗位和专业证书,完善质量、财务、档案管理等制度。

      2、服务:物业区实行封闭式管理,设有客服中心,24小时服务电话,急修15分钟内完成,一般维修一天内完成,每年至少征求业主意见一次,满意度达到90%以上。

      3、收费:合同外服务宣传服务项目和收费项目,按合同公布物业服务费收支情况,按合同、法规使用住房专项维修基金。根据有关法律法规,物业费用价格上涨的前提是业主占建筑总面积的二分之一以上,业主占总人数的二分之一以上。

      4、安全:买房前,尽量了解社区出入口的位置和数量,非社区居民和车辆是否登记,安全人员是否定期检查,毕竟,社区安全是确保安全生活的基础。严格安全的社区,盗窃的风险将大大降低。

      

      【英文介绍/For English】:

      

      1. Charges: Publicize service items and charging items for services outside the contract, announce the income and expenditure of property service fees according to the contract, and use the special housing maintenance fund according to the contract and regulations. According to relevant laws and regulations, the premise of the property cost increase is that the owners who account for more than half of the total area of ​​the building and the owners who account for more than half of the total number of people vote.

      2. Service: The property area implements closed management, with a customer service center and a 24-hour service telephone. Emergency repairs are completed within 15 minutes, and general repairs are completed within one day. The owners are consulted at least once a year, and the satisfaction rate is over 90%.

      3. Qualification: The property company has signed the "Property Service Contract", the community facilities are inspected, the acceptance procedures are complete, the management and operation personnel have corresponding positions and professional certificates, and the quality, financial, file management and other systems are sound.

      4. Security: Before buying a house, learn as much as possible about the location and number of entrances and exits of the community, whether non-community residents and vehicles are registered, and whether security personnel will conduct regular inspections. After all, community security is the basis for ensuring a safe life. In a community with strict security, the risk of theft will be greatly reduced.

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